top of page
-
How many passengers are on each excursion?U.S. Coast Guard Regulations limits each tour to a maximum of 6 passengers.
-
Do I need to purchase my tour or charter in advance?All purchases are made in advance via the website.
-
What time should I arrive?Please arrive 15 minutes prior to departure for check-in.
-
Where do we get on the boat?All tours pickup & drop-off passengers at: Brooklyn: One 15 Marina 159 Bridge Park Drive Brooklyn, NY 11201 Private charters may choose either the Brooklyn marina or any listed below: Queens: Worlds Fair Marina 1 Worlds Fair Marina Flushing, New York, NY 11368 Manhattan (east side): Skyport Marina E 23rd St & FDR Drive S New York, NY 10010 Manhattan (lower west side): Pier 25 Marina 225 West St New York, NY 10013 New Jersey: Liberty Landing Marina 80 Audrey Zapp Dr Jersey City, NJ 07304
-
What if I am late for departure?NYC by BOAT will wait an additional 15 minutes after the scheduled departure time. However, out of courtesy to other passengers the boat will depart after 15 minutes.
-
What is your refund policy?No refunds will be issued within 7 days of scheduled departure. NYC by BOAT will allow passengers to reschedule any booked excursion to a future tour, subject to availability.
-
Is there a restroom on board?Yes!
-
Is smoking allowed?Passengers are limited to smoking on the stern only.
-
Can I bring food and beverages on board?Yes, passengers are welcome to bring their own food on board. We also provide chips and beverages.
-
Can I bring a camera?Absolutely! We encourage you to take all the pictures you’d like! In addition, if you would like NYC by BOAT to film your trip on a GoPro HD camera, we can offer the video as a souvenir.
-
What about gratuities?Gratuities for captains are greatly appreciated.
-
Do you reschedule for weather?Your tour or charter is rain or shine. Only in extreme weather conditions do we reschedule.
bottom of page