Question 1

How many passengers are on each excursion?

Accepted Answer

U.S. Coast Guard Regulations limits each tour to a maximum of 6 passengers.

Question 2

Do I need to purchase my tour or charter in advance?

Accepted Answer

All purchases are made in advance via the website.

Question 3

What time should I arrive?

Accepted Answer

Please arrive 15 minutes prior to departure for check-in.

Question 4

Where do we get on the boat?

Accepted Answer

All tours pickup & drop-off passengers at:
 
Brooklyn:  One 15 Marina
159 Bridge Park Drive
Brooklyn, NY 11201
 
Private charters may choose either the Brooklyn marina or any listed below:
 
Queens:
Worlds Fair Marina
1 Worlds Fair Marina
Flushing, New York, NY 11368

Manhattan (east side):
Skyport Marina
E 23rd St & FDR Drive S
New York, NY 10010

Manhattan (lower west side): 
Pier 25 Marina
225 West St
New York, NY 10013

New Jersey: 
Liberty Landing Marina
80 Audrey Zapp Dr
Jersey City, NJ 07304

Question 5

What if I am late for departure?

Accepted Answer

NYC by BOAT will wait an additional 15 minutes after the scheduled departure time. However, out of courtesy to other passengers the boat will depart after 15 minutes.

Question 6

What is your refund policy?

Accepted Answer

No refunds will be issued within 7 days of scheduled departure.  NYC by BOAT will allow passengers to reschedule any booked excursion to a future tour, subject to availability.

Question 7

Is there a restroom on board?

Accepted Answer

Yes!

Question 8

Is smoking allowed?

Accepted Answer

Passengers are limited to smoking on the stern only.

Question 9

Can I bring food and beverages on board?

Accepted Answer

Yes, passengers are welcome to bring their own food on board.  We also provide chips and beverages.

Question 10

Can I bring a camera?

Accepted Answer

Absolutely! We encourage you to take all the pictures you’d like! In addition, if you would like NYC by BOAT to film your trip on a GoPro HD camera, we can offer the video as a souvenir.

Question 11

What about gratuities?

Accepted Answer

Gratuities for captains are greatly appreciated.

Question 12

Do you reschedule for weather?

Accepted Answer

Your tour or charter is rain or shine. Only in extreme weather conditions do we reschedule.

REVIEWS

(917) 477-9961

MAIN DOCK

ADDITIONAL PICK-UP LOCATIONS